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Return And Refund Policy

At BuyPoloShirts.store, your satisfaction is our top priority. If you’re not fully happy with your purchase, we’re here to help.


1. Returns

  • You may return items within 14 days of receiving your order.

  • Items must be unused, unwashed, and in original packaging with tags attached.

  • To start a return, email us at info@BuyPoloShirts.store with your order number.


2. Refunds

  • Once your return is received and inspected, we’ll notify you of the approval or rejection.

  • Approved refunds will be processed to your original payment method within 5–7 business days.

  • Shipping fees are non-refundable.


3. Exchanges

  • Exchanges are allowed for size or color variations within 14 days of delivery.

  • To request an exchange, contact our support team before sending back the item.


4. Non-Returnable Items

The following cannot be returned or refunded:

  • Sale or clearance items.

  • Gift cards.

  • Worn, washed, or damaged items.


5. Damaged or Wrong Item

If you receive a defective or incorrect item, please contact us immediately with photos, and we’ll arrange a replacement at no extra cost.


6. Contact Us

For all return and refund inquiries:

📧 info@BuyPoloShirts.store